Privacy Policy
Introduction
This Privacy Policy outlines how we handle your personal information when you visit our website, https://thinkless.com.au/. We are committed to ensuring the privacy and protection of your personal data. By using our website, you consent to the practices described in this policy.
Business Name: Thinkless Australia Pty Ltd
ABN: 22 679 152 508
Phone: 1300 86 76 96
Address: Level 1, 60 Martin Place, Sydney NSW 2487
Correct as at 15 January 2025
Data safety statement
We’re committed to protecting your personal data. We implement appropriate technical and organisational measures to help protect the security of your personal data. However, be aware that no system is ever completely secure.
We have implemented various safeguards including pseudonymisation, encryption, access, and retention policies to guard against unauthorised access and unnecessary retention of personal data in our systems.
Data Collection and Usage
This data we collect
- Name
- Email Address
- Phone number
- Postcode
How it is collected
- Collected when making an enquiry
Reasons this data is collected
- Legitimate interest
- Compliance with legal obligations
How it will be used
- Used to contact you about your enquiry
Data retention and deletion
Retention
We keep your personal data only as long as necessary to provide you with the Thinkless services and for Thinkless’s legitimate and essential business purposes, such as:
- maintaining the performance of the Thinkless services
- making data-driven business decisions about new features and offerings
- complying with our legal obligations
- resolving disputes
Deletion
When you make an enquiry, we’ll delete or anonymise your personal data so it no longer identifies you, unless we’re required to keep something or we still need to use it for a legally justifiable reason.
Here are some examples of situations where we’re legally allowed or required to keep some of your personal data:
- if there’s an unresolved issue relating to your account, such as an outstanding credit or unresolved claim or dispute;
- for our legal, tax, audit and accounting obligations; or
- for our legitimate business interests such as fraud prevention or to maintain security.
Your personal data rights and controls
It is your right to:
Access
Be informed of the personal data we process about you and to request access to it.
Rectification
Request that we amend or update your personal data where it’s inaccurate or incomplete.
Ensure
Request that we delete certain aspects of your personal data.
Restriction
Request that we temporarily or permanently stop processing all or some of your personal data.
Object
Object to us processing your personal data at any time, on grounds relating to your particular situation. Object to your personal data being processed for direct marketing purposes.
How to Make a Complaint
For any questions or concerns about this Policy, contact our Data Protection Officer in any one of these ways:
- Phone 1300 86 76 96
- Write to us at: Thinkless Australia Pty Ltd, Level 1, 60 Martin Place, Sydney NSW 2487
Thinkless Australia Pty Ltd is the data controller of personal data processed under this Policy.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except when required by law. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no internet-based service can be entirely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@thinkless.com.au